HP Laptop Won't Turn On. Here are 6 Time-Saving Ways to Fix
Introduction
An HP laptop that refuses to turn on can be concerning. However, this is a common issue that can be resolved by following simple steps. Our article will explain the primary reasons why your HP laptop fails to turn on and also provide you with clear and step-by-step instructions to solve the issue.
First, we’ll explain the root causes of this issue, such as a faulty battery, software glitches, or hardware damage. Then, we’ll talk about the possible troubleshooting options to resolve the issue of your HP laptop not turning on.
Finally, when none of the steps are successful in resolving the issue, we recommend seeking help from reliable repair stores in your area. Our methodology ensures that if your HP laptop is causing an issue, you are well-equipped to deal with it and restore the functionality.
Key Takeaways
Following are some of the common reasons why your HP laptop is not turning on:
A completely drained battery.
A damaged charger, cable, or power outlet.
Software glitches that prevent the HP laptop from booting up.
Hardware damage affecting the internal components of your laptop.
Depending on the issue behind the HP laptop not turning on, you may be even able to fix your device at home. You can follow these steps one by one to see if it resolves the booting problem:
Ensure the outlet and charger are working. Try a different charger if available.
You can perform a hard reset by pressing and holding the power button for 15 seconds, reconnecting the power supply, and trying to turn on the laptop again.
In case of hardware damage, take your HP laptop to a certified repair professional.
Successfully identifying the problem, whether it's a dead battery or a more complex issue such as hardware damage, enables you to take the right action at the right time. Typically, a soft or hard reset should solve the problem, but if the problem persists, it’s advised to take your HP laptop to a professional repair store in your area to carry out the necessary diagnosis test.
Methodology
At Simply Fixable, our expertise lies in troubleshooting, diagnosing, and resolving all types of issues faced by laptops. Throughout this article, the steps we outline to diagnose and resolve the issue of a laptop that refuses to boot – for various makes and models – have been carefully refined based on our experience dealing with this problem over countless different instances. In addition, our blog is always kept up-to-date to reflect any changes to the best practices for tackling this problem.
Why won’t my HP Laptop turn on?
HP laptops are popular for personal and professional use due to their reliability, performance, and features. However, like any electronic device, these laptops also encounter software or hardware issues preventing the device from functioning correctly and can leave you wondering, why won't my HP laptop turn on?
An HP laptop that doesn’t turn on can leave you stranded without access to your essential work files and day-to-day tasks. The following are some potential reasons for this problem:
Faulty power cord or charger: Damaged or malfunctioning charging accessories can prevent the laptop from receiving the required power and hence, resulting in this issue.
Battery is damaged: If the battery is completely drained or has become faulty, it won't provide the necessary power to turn on the laptop.
Conflicts between the external hardware and software: If you are using software that is not compatible with the external hardware, it can disturb the system.
CMOS battery malfunctioning: A dying or malfunctioning CMOS battery can stop your laptop from booting up.
Corrupted components: Sometimes, software-related issues like a corrupted BIOS or operating system can prevent the laptop from turning on.
Misconfigured BIOS settings: While updating the BIOS setting, using an incorrect BIOS file for your motherboard model can prevent your laptop from turning on.
What to do if your HP laptop won’t turn on?
If your HP laptop screen won't turn on, you should start with the following basic solutions to resolve the issue before taking your laptop to an HP repair service or contacting HP support.
1. Check the power supply: Ensure the laptop’s charger and adapter are properly connected and in working condition. You can do this by following these simple steps:
Flip your laptop and remove the battery cover, if any.
Now, completely remove the battery from your laptop.
Plug your laptop into the main power source using the charger supplied with your laptop.
Next, press the "Power" button on your HP laptop and see if it turns on.
If yes, there is no issue with the power supply, and you need to buy a new battery.
If the laptop does not turn on when you press the "Power" button, replace the power cord/charger or use another power outlet.
2. Remove all the external peripherals: Sometimes, when you connect any external devices, such as USB, hard drive, or DVD, to your HP laptop, the BIOS tries to boot from the removable device. Due to this, your HP laptop can get "stuck," and won’t turn on.
Therefore, remove any external peripherals in the following way and see if this resolves the issue:
Press the "Power" button on your HP laptop.
Remove the external devices and discs.
Afterward, press the "Power" button and see if this fixes the issue.
3. Try a hard reset: Sometimes, a simple hard reset can fix the issue in your HP laptop. This is how you can do it:
Disconnect all external devices, including the power cord.
Press and hold the power button for about 15 seconds to reset. This should make your laptop start normally.
4. Reset BIOS Settings: Misconfigured or corrupted BIOS settings can also prevent your HP laptop from turning on. To rule out this possibility, do the following steps to reset the BIOS settings:
First, press the "Power" button on the HP laptop for at least 15 seconds.
Now, press F10 or Esc and keep holding it until you enter the "BIOS Settings."
Press "F9."
Choose "Yes."
Press "Enter."
Afterward, exit the "BIOS Settings," restart your HP laptop, and see if it turns on now.
5. Check if there is any physical damage: Look for any visible signs of damage or obstruction in the charging port, battery, and other hardware components.
6. Seek Professional Help: If none of the above solutions work, it means there is something more serious and you should consult HP Support or a professional technician like Simply Fixable for assistance.
HP Laptop Won't Turn On or Charge
Have you ever had a situation where your HP laptop refused to turn on when on charge? Well, you’re not alone. Below are some of the reasons why that would happen and how you can fix it.
Why My HP Laptop is Not Turning On or Charging?
The laptop's battery might be drained or faulty, preventing it from charging or powering on.
If the charger or adapter is damaged or not properly connected, the laptop won't receive power.
Physical damage or dirt in the charging port can obstruct the connection.
Components like the motherboard or power supply unit inside the laptop might be malfunctioning.
How to Fix My HP Laptop That is Not Turning On or Charging?
Look for any battery damage and consider testing with another battery if possible.
Check the charger and adapter to make sure they are in good condition, properly connected, and compatible with your HP laptop.
Clean and inspect the charging port. Remove any debris and look for physical damage that might be hindering the connection to your laptop.
If the above steps don't work, it might be best to consult with a professional, like HP official store or Simply Fixable.
HP Laptop Screen Won't Turn On But Has Power
Encountering an issue where your HP laptop won’t turn on but it has power can be perplexing. Here are some reasons why this can happen and how it can be fixed.
Why My HP Laptop Screen Won't Turn On But Has Power?
It is possible that the brightness level on your HP laptop is low, due to which the display is not visible, and you see a black screen.
The graphics processing unit, responsible for rendering images on the screen, might be malfunctioning.
A loose or damaged cable connection between the screen and motherboard could lead to a blank screen with the power on.
In some older HP laptops, a faulty inverter can prevent the backlight from working, making the screen appear off.
Sometimes, software-related issues could cause the screen not to display anything.
How to Fix My HP Laptop Screen That Is Not Turning On But Has Power?
1. Adjust the brightness of your HP laptop by pressing the "Fn" and "F3 or F8" keys and see if the black screen issue is resolved now.
2. Try restarting the laptop. Sometimes, a simple restart can clear temporary glitches causing the display not to work.
3. Connecting to an external monitor can help determine if the problem is with the laptop's screen or if there is any hardware issue.
4. Inspect the display cables to ensure they are connected properly.
5. Booting in Safe Mode and adjusting display settings may solve software-related issues.
You can do this by restarting the computer. Before the logo appears, press the f8 key repeatedly.
Then click on the ‘safe mode with networking’ and press enter.
After that, follow the instructions to recover your laptop.
6. Another solution is to reset your HP laptop hard to clear out any critical errors or corrupted data that is preventing it from turning on. Here are the steps to hard reset your HP laptop:
Unplug your HP laptop from the main power supply.
Now, remove the battery and unplug any other peripherals attached to your laptop.
Next, press the "Power" button on the HP laptop for at least 30 seconds.
Then, insert the battery and plug your laptop back into the mains.
Afterward, try turning in your HP laptop.
HP laptop won't turn on but power light is on
It’s a concerning situation when your HP laptop won't turn on, but the charging light is on. Below are some possible causes and solutions:
Why my HP laptop doesn’t turn on, but power light is on?
Hardware components, such as the motherboard or RAM, might be malfunctioning, preventing the system from turning on.
Screen display issues can prevent the laptop from turning on while the power light is still on.
A temporary glitch in the operating system can affect the display and stop it from turning on.
How to fix HP laptop that doesn’t turn on but power light is on?
Perform a hard reset. Disconnect all external devices and the power cord, then hold down the power button for 15-20 seconds to force a restart. This should resolve this issue.
Check the display by connecting the laptop to an external monitor to rule out display issues.
If possible, try booting into Safe Mode to diagnose and resolve any software-related problems. The process to boot in Safe Mode was mentioned earlier.
The problem persists, it’s better to visit the official laptop repair store of HP or any reliable third-party service like Simply Fixable.
My HP laptop won't turn on even when plugged in
An HP laptop refusing to turn on even when plugged in can be a critical issue that needs immediate attention. Here are some of the causes and possible solutions:
Why my HP laptop won’t turn on even when plugged in?
Even though plugged in, a damaged power adapter or cable might not be delivering the required electricity causing the screen to remain off.
Sometimes, the issue might be with the power outlet itself rather than the laptop or charger.
A failure within the laptop's internal power components can prevent it from turning on.
If the battery is completely drained or defective, it might prevent the laptop from powering on, even when plugged in.
How to fix my HP laptop that won’t turn on even when plugged in?
Test the power adapter and cable to see if there is any physical damage and try using another compatible charger to see if the issue is with the charger itself.
Check the power outlet by plugging another device into the outlet to ensure it's providing power. Try a different outlet if necessary.
Attempt a Hard Reset to clear any temporary configuration issues that might be preventing the laptop from turning on.
HP laptop locked and won't turn on
A locked HP laptop that won't turn on can be a highly specific and challenging problem. Here is why it can happen:
Why my HP laptop is locked and won’t turn on?
Some security software might lock the system if suspicious activity is detected, preventing it from starting up.
The laptop might be frozen in a state during the boot process, causing what appears to be a lock, preventing it from turning on.
A misconfigured BIOS or a firmware issue might prevent the system from starting.
In rare cases, a serious hardware issue might lock up the system, preventing it from starting.
How to fix my HP laptop that is locked and won’t turn on?
Perform a hard reset by disconnecting power and holding the power button, which can sometimes clear a system lock, allowing the laptop to boot.
If possible, boot into the system recovery options to perform a system restore or other recovery operations.
If the lock is at the BIOS or firmware level, professional assistance might be required to reset or reconfigure it. You can visit any nearby HP store or contact Simply Fixable for prompt service.
A common issue that some HP laptop users face is that the screen flashes, but the device doesn't turn on. This problem can be alarming and frustrating, especially if you need to access important files or complete a task. Below are some general points that discuss this issue.
Why my HP laptop screen flashes but won’t turn on?
A faulty graphics card or an issue with the display cable connection may lead to flashing, stopping it from turning on.
Outdated or corrupted software/drivers can interfere with the normal starting process.
Insufficient power, a failing battery, or issues with the charger may prevent the laptop from starting.
Incorrect BIOS or UEFI settings could lead to improper initialization of the display.
How to fix my HP laptop screen that flashes but won’t turn on?
Ensure the battery is charged and the charger is working correctly. Try using a different power outlet if needed.
You may need to boot in Safe Mode and update or reinstall graphics drivers that could be causing the flashing.
Open the laptop (if comfortable and within warranty guidelines) to inspect for loose connections in the display or GPU.
Hp Stream laptop won’t turn on
If you are using an HP Stream notebook that won’t turn on, there might be minor issues in the device that can be fixed at home.
Why my Hp Stream laptop won’t turn on?
Your laptop’s battery might be dead or defective. When the battery is damaged, it won’t hold a charge and eventually prevents your laptop from turning on.
Corrupted BIOS can prevent your HP Stream from booting. This might be the result of misconfigured BIO settings or a software glitch.
Any faulty or corrupted component (processor, network, keyboard, hard drive, or memory) installed on your HP laptop can prevent it from turning on.
How to fix my HP Stream laptop that is not turning on?
1. Boot in safe mode: Booting in safe mode helps turn the laptop on 90% of the time. You can do it in the following way:
Unplug all the external peripheral devices connected to your HP laptop.
Press the "Power" button.
Next, press the "F8" key repeatedly until the Window Logo or Advanced Boot Options appears on the screen.
Click "Safe Mode with Networking."
Press "Enter."
Afterward, follow the on-screen prompts to recover your HP laptop to its original state.
2. Test the components: Sometimes testing the components helps you find the cause of the issue, and then you can resolve that accordingly. Here is how you can test the components of an HP Stream laptop:
Press "Power."
Hold down "Esc" until the menu appears.
Press "F2."
Choose "Component Tests."
Select the component you want to text and follow the on-screen instructions to resolve the bugs if found.
HP Chromebook won’t turn on
The issue of an HP Chromebook not turning on can be a stressful experience, and it may be related to various factors:
Why my HP Chromebook won’t turn on?
A dead battery or a malfunctioning charger can prevent the Chromebook from powering up.
Incompatibilities or corruption in the Chrome OS may halt the boot-up process.
Problems with internal components such as the motherboard or RAM may result in a failure to start.
Exposure to extreme temperatures or humidity might also affect the Chromebook's ability to turn on.
How to fix my HP Chromebook that is not turning on?
Check the battery and charger for any damage and ensure they are connected properly. Try a different charger if available.
Perform a hard reset by pressing and holding the power button for a few seconds to force shut down. Then, press and hold the refresh button and then click the power button. Now, release the refresh button until it restarts.
Unplug all external devices, as they may sometimes conflict with the restarting process, and stop the screen from turning on.
HP Chromebook won't turn on no light
Here are some reasons why your HP Chromebook won’t turn on, and there is no light:
Why my HP Chromebook won’t turn on and there is no light?
A faulty charger or a dead power outlet could lead to no charging and no light.
A completely drained or dead battery might fail to show any charging light.
Failure in the main motherboard might lead to a complete lack of response, including the absence of any indicator lights.
Loose or damaged internal connections could prevent any electrical signals from reaching the indicators.
How to fix my HP Chromebook that is not turning on and there is no light?
Ensure that the charger and outlet are functional by testing them with other devices or using a different charger.
If possible, test with a different battery to see if the existing one is dead or malfunctioning.
Look for visible signs of damage, such as frayed cables or bent connectors, that might be causing the issue.
HP Chromebook x360 won't turn on
The HP Chromebook x360 not turning on is an issue that can disrupt both professional and personal work. This issue might happen from various factors:
Why my HP Chromebook x360 won’t turn on?
The battery might be completely drained, or the charging system might be malfunctioning.
Specific to the x360 model, hardware like hinges that enable the flexible design might interfere with the system's ability to power up.
An unsuccessful update or corruption in Chrome OS might prevent the system from booting.
Exposure to extreme temperature or moisture could also affect the device's ability to turn on.
How to fix my HP Chromebook x360 that won’t turn on?
Verify that the charger and battery are in working condition and the power outlet is functional.
A hard reset might resolve temporary glitches preventing the system from starting.
For the x360 model, carefully examine the hinges and connections that enable its flexible design to ensure they are not interfering with the device's functionality.
HP Chromebook won’t turn on or charge
Your HP Chromebook may refuse to turn on or charge because of many reasons, some of which are mentioned below:
Why my HP Chromebook won’t turn on or charge?
A malfunctioning charging port or adapter can cause a total absence of power.
If the battery has completely failed, it won't charge or provide the necessary power to boot.
Problems with the motherboard can lead to a complete failure in both charging and powering up.
Internal circuitry damage might be preventing electricity from reaching essential components.
How to fix my HP Chromebook that won’t turn on or charge?
Check the charger and charging port for physical damage, and try an alternative charger if available.
Sometimes, the power outlet itself may be the issue; trying a different one could help.
If your model allows, disconnecting and reconnecting the battery might reset the charging mechanism.
Sometimes, a hard reset can resolve the issue. To perform a hard reset on an HP Chromebook, you might try pressing and holding the refresh key (typically the F3 key) and the power button simultaneously for about 10 seconds. Then release both keys and try to turn the Chromebook on again.
HP EliteBook won't turn on
HP EliteBooks are often used in professional settings, and a failure to turn it on can have serious implications for work and productivity.
Why my HP EliteBook won’t turn on?
Issues with the battery, charger, or power outlet can prevent the laptop from turning on.
Faults in essential hardware components like the motherboard, RAM, or SSD might lead to the screen not turning on.
Corrupted BIOS or system files can halt the booting process.
If the laptop is overheating, it might not turn on.
How to fix my HP EliteBook that won’t turn on?
Check that the charger, battery, and power outlet are functioning properly. Try using a different charger if possible.
Perform a hard reset. Disconnect all external devices, unplug the power adapter, and remove the battery if it's removable. Then, press and hold the power button for 15-20 seconds. Reconnect the power adapter and battery, then try turning it on again.
If the laptop is turning on, but nothing is displaying on the screen, try connecting an external monitor.
Ensure that the air vents are clear of dust and debris to fix overheating.
HP envy x360 won't turn on
Often times, the HP Envy x360 may encounter problems such as failing to turn on. Here is why:
Why my HP envy x360 won’t turn on?
The battery might be completely drained, or the charger might be malfunctioning.
Ventilation or cooling fan may be affected by dust
Specific hardware like the flexible hinges or internal components might interfere with the system's ability to power up.
An unsuccessful update or corruption in the system software might prevent the system from booting.
Any unnoticed physical damage to the internal or external parts might be preventing the laptop from starting.
How to fix my HP envy x360 that won’t turn on?
Make sure that the charger, battery, and power outlet are working. Test them with other devices or use a different charger if needed.
You can use an air duster to clean the fan which may help with this issue.
A hard reset might clear temporary configuration issues, if any.
Look for any physical damage, including bent connectors or frayed cables, which might be causing the issue.
HP Envy laptops can refuse to turn on due to many reasons as below:
Why my HP Envy won’t turn on?
The battery could be completely drained or faulty.
Problems with the motherboard or RAM might prevent the system from starting.
A failure in the primary storage device can prevent booting.
Physical damage to internal components can result in failure to boot.
How to fix my HP Envy that won’t turn on?
Inspect the charger, battery, and power outlet to ensure they are working properly.
Performing a hard reset. Remove the battery if it's removable. Hold the power button for 15-20 seconds, then reconnect the power adapter and battery and try again.
Check the power port, charger, battery, and laptop for any visible damage.
Ensure the laptop is cool and that the air vents are not obstructed.
HP Pavilion won't turn on
HP Pavilion users might encounter an issue where the laptop refuses to turn on. This can happen due to many reasons:
Why my HP Pavilion won’t turn on?
The battery might be drained or dead, or the charger might be faulty.
Hardware components, such as the motherboard or processor, might be malfunctioning.
An unsuccessful system update or corrupted operating system might be preventing boot-up.
Accidental drops, spills, or exposure to extreme temperatures might be affecting the functionality of the laptop.
How to fix my HP Pavilion that won’t turn on?
Check the charger, battery, and power socket if they are in working condition. If possible, try charging your laptop with a different charger.
A hard reset might clear minor glitches and can be a quick way to restore normal functionality. You can do it by holding down the power button for 15-20 seconds, then reconnecting the power adapter and battery and trying to turn it on.
Look for visible signs of damage to the charger, power port, or the laptop itself.
If you suspect the laptop might be on, but nothing is displaying on the screen, try connecting an external monitor.
If you suspect a BIOS issue, you might attempt a BIOS recovery (refer to HP's official support for instructions specific to your model).
HP ProBook won't turn on
The HP ProBook, if it refuses to turn on, can hinder your day-to-day online tasks. Here is why it may be happening:
Why my HP ProBook won’t turn on?
Problems with the battery, charger, or power outlet might prevent the laptop from turning on.
Critical components like the motherboard, RAM, or hard drive might be faulty.
Corrupted BIOS or system files might prevent the ProBook from starting normally.
Physical damage or harmful environmental conditions could impact the laptop's ability to power on.
How to fix my HP ProBook that won’t turn on?
Check the charger, battery, and power outlet if they are in working condition.
Perform a hard reset to check if it turns on.
Look for signs of physical damage or loose connections that might be causing the problem.
HP Spectre won't turn on
The HP Spectre laptops may stop turning on which can be due tothe following reasons:
Why my HP Spectre won’t turn on?
The battery might be dead, or the charger could be malfunctioning.
Components like the motherboard or RAM might have failed.
Corrupt BIOS or system files could be hindering the boot-up process.
The device may have been exposed to warm temperatures or moisture.
How to fix my HP Spectre that won’t turn on?
Ensure that the charger, battery, and power outlet are functioning properly.
Doing a hard reset may help with this issue.
Carefully inspect the laptop for any visible damage or loose connections that might be the culprit.
HP ZBook won't turn on
Some reasons behind HP ZBook refusing to turn on include:
Why my HP ZBook won’t turn on?
The charger, battery, or power outlet might be defective or not properly connected.
Critical hardware components like the motherboard, RAM, or GPU might be malfunctioning.
Issues with the operating system, software, or BIOS might inhibit the laptop from starting.
Harsh conditions, such as extreme temperatures or moisture, could affect its ability to turn on.
How to fix my HP ZBook that won’t turn on?
Ensure that the charger, battery, and power socket are in working condition. Test with a different charger if available.
Performing a hard reset can often clear minor errors or temporary configurations that are blocking the booting process.
Look for visible signs of damage that may affect its functionality or loose connections that could be causing the problem.
How to prevent “HP laptop not turning on” issue?
Here are some of the tips that can help you avoid encountering this problem:
Always use the charger that came with your laptop or one that's specifically recommended by HP.
Keep your laptop out of excessively hot or cold environments to prevent battery damage.
Avoid overcharging by unplugging the charger once it reaches 100%.
Regularly update your operating system and hardware drivers to ensure compatibility and stability.
Use reliable antivirus software and be cautious with downloads and attachments to avoid malicious software that could cause such issues.
Regularly clean the vents, fans, and other components to avoid overheating.
Avoid running too many high-demand applications that can cause overheating and stress on the hardware.
Conclusion
It is very common for HP laptops to not turn on because of many reasons. However, by taking prompt action cannot only fix this issue but can also prevent your laptop from further damage. Furthermore, if you are unable to figure out the issue yourself, it’s recommended to take your laptop to HP support or any reliable repair store such as Simply Fixable.
Madi is a dynamic tech writer with a passion for simplifying complex concepts. Her expertise lies in creating clear and concise guides, blogs, manuals, and tutorials that empower users to navigate the technological landscape with ease. Throughout her career, Madi has worked with numerous leading tech companies, collaborating with engineers, developers, designers and marketers to create user manuals, FAQs, troubleshooting guides, and tech articles, on the websites such as "Technology Castle" and "Bilzimo". She can transform intricate technical jargon into user-friendly language, empowering users to understand and utilize products effectively.