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Published on: 09.23.2023, Updated on: 10.09.2023

iPhone X won't Turn On. 4 Main Reasons Why This Happens

The iPhone X, with its cutting-edge features and sleek design, has become a favorite among many smartphone users. However, like any tech gadget, it can sometimes run into many minor problems. If not taken care of in time, these minor problems can sometimes require professional assistance. One particularly concerning issue that some iPhone X users face is the device not turning on. In this blog post, we'll explore the various reasons why your iPhone X might not turn on, and we’ll also explain about the simple process by which you can fix this issue at home.

Key Takeaways

iPhone X that won't turn on can be a daunting experience, but understanding the potential causes and solutions can significantly ease the stress. From simple tricks like performing a hard reset to more complex solutions like seeking professional repair, various approaches can resolve this issue.

Why won’t iPhone X turn on?

The iPhone X failing to turn on can be a frustrating problem for users. This issue might stem from various causes that need to be addressed:

  • Battery Issues: A completely drained or faulty battery might prevent the device from turning on.
  • Software Glitches: Software crashes or conflicts sometimes lead to the iPhone X not starting up.
  • Physical Damage: Accidental drops or exposure to water can cause internal damage, affecting the phone's ability to power on.
  • Faulty Hardware Components: Problems with essential hardware components, like the charging port, can hinder the phone's ability to turn on.

How to fix an iPhone X that won't turn on?

If your iPhone X won't turn on, it can be both alarming and inconvenient, but fear not, as there are several ways to troubleshoot and resolve this issue:

  • Perform a Hard Reset: Sometimes, forcing a restart can clear minor glitches that prevent the phone from turning on.
  • Check the Charger and cable: Ensuring the charger, cable, and charging port are functioning properly can often this issue.
  • Examine for Physical Damage: Look for visible signs of physical damage and seek professional repair if necessary.
  • Restore or Update through iTunes: Restoring your device by connecting to iTunes can resolve many minor issues, including the screen that won’t turn on.

iPhone X got wet and won't turn on

Below are some of the protentional causes why your iPhone X it not turning on after getting wet and possible solutions to fix it at home:

Why my iPhone X won’t turn on after getting wet?

  • Water may have penetrated the device, leading to short circuits.
  • Moisture could be trapped in critical areas around the battery or connectors.
  • Corrosion might have begun due to the water, causing failure in certain components.
  • The device might have been powered on or charged while wet, leading to the damage.

How to fix my iPhone X that won’t turn on after getting wet?

  • Power off the device immediately if it's not already off.
  • Use a dry, lint-free cloth to wipe off any visible moisture.
  • Remove the SIM card and place the iPhone in a bag with uncooked rice or silica gel packets to absorb moisture.
  • Avoid using a hairdryer as it can push the moisture further inside.
  • If the iPhone still doesn’t turn on after drying for 24-48 hours, consider seeking professional repair assistance, as internal components might be damaged.

iPhone X overheating and won't turn on

Is your iPhone X overheating and at the same time not turning on? Here is why it is happening and some quick fixes you can do to resolve this issue:

Why my iPhone X is overheating and wont turn on?

  • Prolonged exposure to direct sunlight or extreme heat could cause the device to overheat.
  • An incompatible charger might be heating the battery excessively.
  • There might be software-related issues causing the processor to overwork, resulting in overheating.
  • A faulty battery or other internal hardware failure could be causing the overheating.

How to fix my iPhone X that is overheating and wont turn on?

  • Let the iPhone cool down completely in a shaded area or at room temperature for a while.
  • Inspect and try using a different charger that is compatible and in good condition.
  • Attempt a hard reset by simultaneously holding down the volume and side buttons until the Apple logo appears (if the phone is responsive).
  • Unplug the device from the charger if it's overheating during charging and let it cool down.
  • If the issue persists, it might be advisable to consult with an authorized service provider to diagnose and fix any hardware-related problems.

Dropped iPhone X won't turn on 

iPhone X won't turn on



Why my iPhone X won’t turn on after dropping?

  • The drop may have caused physical damage to internal components, such as the motherboard.
  • The screen might be damaged, even if there's no visible crack, causing it to appear unresponsive.
  • Connectors and cables inside the device might have been broken.
  • Damage to the battery might prevent it from providing power to the device.

How to fix iPhone X that won’t turn on after dropping?

  • Try performing a hard reset by holding down the volume and side buttons simultaneously until the Apple logo appears to see if it's a minor software glitch.
  • Carefully inspect the device for any visible external damage, particularly around the screen and charging port.
  • Check whether the phone shows any sign of life when connected to a charger; it might be a display issue only.
  • If available, connect the iPhone to iTunes or Finder on a computer to see if it is recognized, which might allow for restoration.

iPhone X flashing the Apple logo won't turn on

iPhone x that won't turn on and the Apple logo appears and disappears can be very concerning, but it can be resolved by following a few steps.

Why my iPhone X is flashing the Apple logo but won’t turn on?

  • The flashing Apple logo might indicate a software problem, possibly a corrupted update or iOS installation.
  • There might be a hardware issue with critical components like the memory or processor, causing the device to be stuck in a boot loop.
  • A failing battery might not provide consistent power to complete the boot process.
  • There could be an issue with internal connections, particularly if the phone has previously been opened or repaired.

How to fix my iPhone X that is flashing the logo but won’t turn on?

  • Attempt to force restart the device by quickly pressing the volume up button, then the volume down button, followed by holding the side button until the Apple logo reappears.
  • Connect the iPhone to a computer with iTunes or Finder, and try to update or restore the iOS through the system.
  • If available, test the device with a different, compatible charging cable and adapter to rule out a power issue.

iPhone X randomly shut off and won't turn on

If your iPhone X turns off by itself and won't turn on, there might be a problem internally. But don’t worry; this can be fixed in no time.

Why my iPhone X turns off by itself and won’t turn on?

  • A faulty or old battery might be failing to provide consistent power, causing the device to shut off.
  • Software glitches or corrupted apps might be leading the system to crash or power off unexpectedly.
  • Overheating due to extensive usage or environmental conditions might cause automatic shutdowns.

How to fix my iPhone X that shuts off randomly and won’t turn on?

  • Attempt to hard reset the device by quickly pressing the volume up button, then the volume down button, followed by holding the side button until the Apple logo appears.
  • Connect the device to another charger and leave it plugged in for some time to see if it powers on again.
  • Update the device to the latest version of iOS or uninstall any recently added or suspicious apps that may be causing conflicts.
  • If the problem persists, perform a full restore through iTunes or Finder on a computer, remembering to back up important data first.
  • If the above solutions don’t resolve the issue, it would be best to seek professional assistance from Simply Fixable.

iPhone X won't charge or turn on

Issues with the battery or charging cable can cause your iPhone X to stop charging. There may be other possible causes, such as:

Why my iPhone X won’t charge or turn on?

  • The charging cable or adapter might be damaged, resulting in an inability to charge the device.
  • The charging port could be dirty, preventing the proper connection.
  • The battery might be faulty, hindering the phone's ability to turn on.
  • There could be a more serious issue with the phone's hardware.

How to fix my iPhone X that won’t charge or turn on?

  • Try a different charging cable and adapter to rule out an issue with the charger.
  • Inspect and gently clean the charging port using a soft brush, taking care not to cause any damage.
  • Leave the device plugged into a charger for an extended period, even if there's no immediate sign of charging, to see if it responds.
  • Perform a hard reset by quickly pressing the volume up button, then the volume down button, followed by holding the side button until you see the Apple logo.
  • If the problem persists, it is advisable to seek professional repair services.

iPhone X screen won't turn on but vibrate

iPhone X issues


It’s frustrating to see your iPhone X vibrating without displaying the screen. Here is why that could happen and how you can fix it:

Why my iPhone X screen won’t turn on but vibrates?

  • The display might be malfunctioning or disconnected internally, resulting in no visual output while the device is otherwise functional.
  • A software crash or glitch might have rendered the screen unresponsive while other components, like the vibration motor, still work.
  • A recent update or a third-party app could be conflicting with the system, causing the screen to go black.

How to fix my iPhone X screen that won’t turn on but vibrates?

  • Try performing a hard reset by quickly pressing the volume up button, then the volume down button, followed by holding the side button until the Apple logo appears, even if you can't see it on the screen.
  • Connect the device to iTunes or Finder on a computer and attempt to update or restore the iOS, following the on-screen instructions.
  • If you recently installed a new app or updated an existing one, uninstalling it might resolve the issue.
  • Check for physical damage to the screen, especially if the device was recently dropped or impacted, as a replacement might be needed.

iPhone X won't turn on after screen replacement

Got a new screen replaced, and now your iPhone X is not turning on? We understand the frustration, and to fix it, it is important to know the possible causes first.

Why my iPhone X won’t turn on after screen replacement?

  • The screen replacement might not have been done correctly, leading to a loose or improper connection.
  • A static charge could have developed during the replacement, causing a short circuit in the device.
  • A wrong or incompatible screen part might have been used during the replacement, leading to compatibility issues.

How to fix my iPhone X that won’t turn on after replacement?

  • Review the screen replacement process, ensuring that all connectors are securely and correctly attached.
  • Disconnect and reconnect the battery, which might help to clear any static charge that may have developed.
  • Make sure that the replacement screen is specifically designed for the iPhone X and is compatible with your device's model.
  • If the problem persists, consult with a professional technician or the service that performed the replacement, as they might have the necessary tools and expertise to diagnose and rectify the issue.

My iPhone X screen is black and won’t turn on

It’s very common for the iPhone X screen to go black and not turn back on. Whatever the reason behind this issue, some easy steps can fix this problem.

Why is my iPhone X screen black and won’t turn on?

  • A software crash could have caused the system to freeze, resulting in a black screen.
  • A hardware malfunction such as a faulty screen or GPU might prevent the screen from displaying anything.
  • The battery could be completely drained or malfunctioning, thereby stopping the phone from turning on.

How to fix my iPhone X screen that is black and won’t turn on?

  • Attempt a hard reset by quickly pressing the volume up button, then the volume down button, and then holding the side button until you see the Apple logo.
  • Connect the device to a charger and leave it plugged in for a while to see if a low battery was the cause.
  • Connect the iPhone to a computer with iTunes or Finder and try restoring the device. Be aware that this will erase all data, so it is recommended to have a backup.
  • If these solutions do not work, seek professional repair services from the Apple store or Simply Fixable.

How to prevent “iPhone X not turning on” issue?

Following these tips can minimize the risk of encountering issues where your iPhone X won't turn on.

  • Regularly updating your iPhone's software ensures that any known bugs or issues are fixed, enhancing stability.
  • Keep your iPhone in a moderate temperature range so it doesn’t overheat, resulting in any issues.
  • Use genuine accessories so that the device receives the correct voltage and minimizes the risk of electrical problems.
  • Use a protective case so there is very little to no damage in case the phone drops.
  • Avoid using the phone in water or overly humid environments.
  • Regularly check the battery's health in the settings to ensure its functioning properly. If you see that battery’s health is going down, you should get it replaced.
  • Avoid installing too many apps on your phone, especially third-party apps to avoid any possible glitches.
  • If, after following all the steps, your device still runs into any problems, better to get it checked by a repair store.

Where to get professional help for iPhone X not Turning On?

Your iPhone X can refuse to turn on if you have dropped it somewhere. It is highly likely that the hardware has been damaged that needs to get repaired. It's safe to be aware of potential repair costs beforehand so that you are able to compare them. You can check comparison of iPhone repair cost here as well.


Simply Fixable 


Avg iPhone X repair cost        



Table. iPhone X repair cost

*Data in the given table is based on Simply Fixable's market research and the official Apple website


It's essential to handle your device with care, use genuine accessories, and keep both hardware and software well-maintained. By following these guidelines, you can enjoy a seamless iPhone X experience without worrying about any issues that can happen.




Author: Madiha Khadim

LinkedIn: Madiha Khadim

Tech Writer | Photographer

Madi is a dynamic tech writer with a passion for simplifying complex concepts. Her expertise lies in creating clear and concise guides, blogs, manuals, and tutorials that empower users to navigate the technological landscape with ease. Throughout her career, Madi has worked with numerous leading tech companies, collaborating with engineers, developers, designers and marketers to create user manuals, FAQs, troubleshooting guides, and tech articles, on the websites such as "Technology Castle" and "Bilzimo". She can transform intricate technical jargon into user-friendly language, empowering users to understand and utilize products effectively.




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