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Published on: 11.10.2023, Updated on: 11.10.2023

Comprehensive Guide to Tablet Issues and Solutions

Like your phone or laptop, a tablet can also face many issues that may not be uncommon for users. Some issues, such as drained battery or overheating, can disrupt your tablet’s functionality and affect your daily usage. No matter the issue, there are many options to repair your tablet in no time. One such option is Simply Fixable, which partners with stores across the United States to provide you with the best possible repair service.

Key Takeaways

In this article, we’ll discuss the common issues that users face while using tablets, such as water damage, tablet frozen screen, tablet overheating, and tablet black screen. The good news is these issues are fixable, and simple steps like force restarting or updating the tablet may resolve the issue.

What are the common tablet problems?

Your tablet can face many issues that can disrupt its functionality. Below are some of the common issues faced by tablet users:

·        Tablet black screen: A black screen on your tablet can be due to a software bug or faulty display.

·        Tablet overheating: Using power-intensive apps or using the tablet at hot temperature can cause it to overheat.

·        Tablet battery draining fast: A faulty or old battery can be the main reason behind this common issue.

·        Tablet won't turn off: Software or hardware issues can stop the tablet from turning off.

·        Tablet water damage: If your tablet has been in contact with water, it can cause further issues if not dried on time.

·        Tablet keeps restarting: Frequent restarts may happen because of software glitches.

·        Tablet touch screen not working: A damaged screen or internal issue can affect the touch screen of your tablet.

·        Tablet won't connect to WiFi: It can happen due to network issues.

·        Tablet frozen screen: Issues with your software can result in a frozen screen.

Tablet black screen

Why is my tablet showing a black screen?

·        Your tablet can show a black screen due to a defective display, hardware or software issues.

·        Insufficient battery power can also cause the screen to turn black.

·        Physical damage, such as a cracked screen, may also lead to a black screen on your tablet.

How can I fix my tablet's black screen?

·        Do a force restart.

On iPad, you can force restart by pressing and quickly releasing the volume button farthest from the top button and then doing the same with the top button until your tablet restarts.

On Samsung tablets (most models), to force restart, press and hold the power button until the “power off” sign appears, and then release.

·        Make sure your tablet is not out of battery. If it is, you should charge it.

·        If the problem persists, take your table to the nearest repair store in your area.

How do I stop my tablet from having a black screen?

·        Regularly update the tablet’s software to prevent any potential glitches.

·        Be cautious with installing anything on your tablet, such as new apps, as they can also cause a black screen if the source is unknown.

·        Use the right protective case on your tablet to avoid physical damage to the screen.

Tablet Overheating

Common Tablet issues


Why is my tablet overheating?

·        Overheating can occur due to using power-intensive apps such as gaming or live video streaming.

·        Software glitches can also cause overheating.

·        Dust accumulation in the tablet's charging port can also be one of the reasons.

How can I fix my tablet that is overheating?

·        Reduce screen brightness and close unused apps to minimize to cool down the tablet.

·        Avoid using the tablet in direct sunlight and keep it in a cool, well-ventilated area.

·        Clean the dust or debris from the charging port or the vents, and if the issue still persists, contact a repair store.

How do I stop my tablet from overheating?

·        Limit the usage of power-hungry apps when the tablet feels hot.

·        Keep your tablet's software and apps updated, as updates often optimize the performance of the device.

·        Regularly check for dust or debris in the tablet's vents and clean them to maintain proper airflow.

Tablet Battery Draining Fast

Why is my tablet battery draining fast?

·        Unnecessary or heavy apps running in the background can drain the battery faster.

·        Increased brightness on your tablet can also contribute to battery draining fast.

·        If you are using an aging or defective battery, it may not hold charge.

·        Poor cellular or Wi-Fi signal can lead to increased power consumption.

How can I fix my tablet battery that is draining fast?

·        Optimize your tablet's settings by reducing screen brightness.

·        Monitor and close unused apps running in the background.

·        Keep your tablet's software up to date to optimize the battery.

·        If the battery is old and no longer holds a charge effectively, consider getting it replaced by a professional.

How do I stop my tablet battery from draining fast?

·        Limit the use of location services and GPS apps to when they are needed.

·        Use Wi-Fi instead of cellular data when possible.

·        Regularly check for software updates and install them.

Tablet won't turn off

Why my tablet won’t turn off?

·        Software glitches or crashes can stop the tablet from turning on.

·        An issue with the operating system or firmware is also another reason behind the tablet not turning off.

How can I fix my tablet that won’t turn off?

·        Try a force restart. It can help with this issue. But remember, force restart for every tablet is different.

·        Try removing the battery and putting it back in the tablet if you have that option.

·        If the problem persists, consider seeking professional technical assistance from any of Simply Fixable’s partners.

How do I stop my tablet from not turning off?

·        Keep your tablet updated, as update often comes with bug fixation and can also optimize the tablet’s performance.

·        Be cautious when installing new apps on your tablet, especially from third parties.

·        Don’t overload your tablet with too many running apps or tasks, which can lead to software issues.

·        Ensure your tablet is not exposed to extreme temperatures or moisture, as these factors can impact the functionality of your tablet.

Tablet Water Damage

Why is my tablet facing water damage?

·        Water damage can occur when your tablet is exposed to liquid.

·        Even a small amount of moisture can get into your tablet and cause it to malfunction.

How do I fix my tablet water damage?

·        Immediately power off your tablet and disconnect it from any power source to prevent further damage.

·        Dry the tablet gently by patting it with a towel or putting it in uncooked rice for a few hours.

·        Seek professional repair services as soon as possible, especially if the damage is serious.

How do I stop tablet water damage?

·        Be cautious when using your tablet near water sources, and avoid exposing it to moisture whenever possible.

·        Invest in a waterproof or water-resistant case to protect your tablet during outdoor activities or in wet environments.

Tablet keeps restarting

Why does my tablet keep restarting?

·        Frequent restarts can occur for various reasons, including software glitches, overheating, or hardware issues.

·        It may also be caused by recent software updates.

How do I fix my tablet that keeps restarting?

·        Ensure that your tablet and the apps are up to date, as updates often include bug fixes.

·        Clear the cache and data of troublesome apps that may be causing the issue, or if possible, uninstall such apps.

·        Perform a factory reset, but be sure to back up your data first.

·        If the problem persists, consider seeking professional assistance, as it could be a hardware issue.

How I prevent my tablet from continuously restarting in the future?

·        Avoid installing apps from unofficial sources, as they may contain malware that can lead to restarting issues.

·        Keep your tablet's software and apps updated regularly to ensure you have the latest bug fixes and improvements.

·        If restarts are related to a recent system update, check for further updates or report the issue to the manufacturer if it is still under warranty.

Tablet Touch Screen Not Working

Most Common Tablet Issues


Why my tablet touchscreen is not working?

·        Physical damage or cracks to the screen can affect the touch function.

·        Software glitches or conflicts can also stop the touch function from working.

·        Malfunctioning touch sensors or digitizers is also one of the reasons.

·        Outdated software or incompatible apps could be the cause, too.

How do I fix my tablet touch screen that is not working?

·        Restart the tablet to eliminate temporary software issues.

·        Clean the screen and your fingers, as dirt, oil, or debris can affect touch sensitivity.

·        Remove any screen protectors or cases that may interfere with touch functionality.

·        If the issue persists, consider seeking professional repair services such as Simply Fixable.

How do I stop my tablet touchscreen from not working in the future?

·        Handle your tablet with care to prevent physical damage that can impair touch sensitivity.

·        Use a high-quality, compatible screen protector to protect against scratches and reduce the risk of damage to the touch function.

·        Keep your tablet's software and apps updated, as updates often include touchscreen optimizations.

·        Install apps only from reputable sources to minimize the risk of encountering unstable software.

Tablet Won't Connect to WiFi

Why my tablet won’t connect to WiFi?

·        Connectivity issues may arise because of incorrect WiFi settings or network problems.

·        Outdated software or corrupted network profiles can also prevent successful WiFi connections.

How do I fix my tablet that won’t connect to WiFi?

·        Start by checking your WiFi settings and ensuring you've entered the correct network password.

·        Try forgetting the WiFi network on your tablet, then reconnecting and re-entering the password.

·        Restart both your tablet and WiFi router to refresh the connection.

How do I prevent my tablet from not connecting to WiFi in the future?

·        Regularly update your tablet's operating system and WiFi drivers to ensure compatibility with the latest network protocols.

·        Avoid connecting to public or unsecured WiFi networks that may have unreliable connections.

Tablet Frozen Screen

Why is my tablet facing a frozen screen?

·        A frozen screen can occur due to software glitches, unresponsive apps, or having too many apps running in the background.

·        Resource-intensive tasks such as playing heavy video games may lead to a frozen screen.

How do I fix my tablet's frozen screen?

·        Attempt a forced restart – the process to restart may vary depending on the brand and model of tablet that you own.

·        Uninstall or force quit any unresponsive apps that may be causing the issue.

·        If the problem persists, consider a factory reset as a last resort, but make sure to back up your data first.

How do I prevent my tablet from frozen screen in the future?

·        Keep your tablet's software and apps up to date, as updates often include bug fixes and performance improvements.

·        Avoid filling your tablet with too many running apps or tasks, and always close unused apps.

·        Monitor the tablet's available storage space, as insufficient storage can lead to slowdowns and freezes.

·        Be cautious when installing new apps and only download from reputable sources to minimize the risk of any issue.

How to prevent the tablet issues in the future?

Preventing issues with your tablet in the future involves regular care, and maintenance. Here are some tips to help you keep your tablet running smoothly:

·        Regularly check for software updates, including operating system updates and app updates. These often contain bug fixes and improvements.

·        Download apps only from reputable sources, such as official app stores, to minimize the risk of encountering any virus that could affect the functionality of your tablet.

·        Protect your tablet’s screen by using a quality screen protector and a durable case.

·        Regularly clean the screen and the tablet's vent and port to prevent dirt and debris from getting in.

·        Close apps running in the background when you're not using them to improve battery performance.

·        Regularly back up your tablet's data to ensure you don't lose important information in case of unexpected issues.

·        Avoid overcharging your tablet, and unplug it once it reaches a full charge. Consider using battery-saving modes when necessary.

·        If you encounter persistent issues that you can't resolve on your own, consult a professional technician or the tablet's manufacturer for assistance.


What is a tablet defect?

A tablet defect means there is a malfunction in the software or hardware of your device.

What are the causes of tablet defects?

Common causes of tablet defects include software glitches and hardware damage, such as broken screen.

How do you troubleshoot a tablet?

Troubleshooting a tablet involves diagnosing and addressing the ongoing issues to restore normal functionality.

How do you factory reset an unresponsive tablet?

To factory reset an unresponsive tablet, you typically press a combination of buttons, which varies by brand and model of tablet.

How do I hard reset a tablet?

Hard resetting a tablet involves pressing and holding specific buttons, mainly volume and power buttons, to force a restart or restore the device to its factory settings.


A tablet is just like another technology device with its fair share of issues. Whether it's a frozen screen, troubleshooting battery problems, or preventing future damage to your tablet, you can follow the steps given in the article and get your device up and running smoothly. If nothing else works, it’s recommended to reach out to a professional repair store associated with Simply Fixable. They will diagnose the issue promptly and repair it through technical professionals. 








Author: Madiha Khadim

LinkedIn: Madiha Khadim

Tech Writer | Photographer

Madi is a dynamic tech writer with a passion for simplifying complex concepts. Her expertise lies in creating clear and concise guides, blogs, manuals, and tutorials that empower users to navigate the technological landscape with ease. Throughout her career, Madi has worked with numerous leading tech companies, collaborating with engineers, developers, designers and marketers to create user manuals, FAQs, troubleshooting guides, and tech articles, on the websites such as "Technology Castle" and "Bilzimo". She can transform intricate technical jargon into user-friendly language, empowering users to understand and utilize products effectively.





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