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Published on: 08.03.2023, Updated on: 09.22.2023

iPhone 11 Black Screen. What Are The Reasons and How to Fix?


The iPhone 11, renowned for its advanced features and exceptional performance, has been a sought-after device for many users worldwide. However, like any electronic gadget, iPhone 11 can also encounter many issues, and one of the most common problems faced by iPhone 11 users is the appearance of a black screen. But don’t worry, as we are going to dig into some reasons behind the black screen and how you can fix it at home by yourself.

Key Takeaways

In this article, we will explore the reasons behind the iPhone 11 black screen, talk about various troubleshooting methods to resolve the issue at home and discuss when it might be necessary to seek support. Whether it is a software glitch or hardware damage, there are some measures you can take to turn the screen back to normal such as hard resetting the device, updating software, or even just restarting helps sometimes.

Why is my iPhone 11 suddenly black?

This issue could arise due to many reasons, such as a software crash, battery drain, or hardware damage:

  • Software glitches or crashes can occasionally lead to the screen turning black.
  • Drained battery might cause the screen to go black.
  • Physical damage to the device or the display could also lead to a black screen.

How do I fix my iPhone 11 when the screen is black?

By following some easy troubleshooting techniques, you can fix your iPhone 11 black screen by yourself:

  • Connect your iPhone to a charger and let it charge for at least an hour. Sometimes, if the battery is completely drained, the screen may appear black and unresponsive.
  • Perform a hard reset or force restart of your iPhone. For iPhone 11, you need to press and quickly release the volume up button, then press and quickly release the volume down button. Finally, press and hold the side button until you see the Apple logo.
  • Try Recovery Mode: Connect your iPhone to your computer. Open iTunes or Finder, perform a hard reset as described above, but don't release the side button when you see the Apple logo — instead, keep holding until you see the recovery mode screen. Select your iPhone when it appears in iTunes or Finder, then choose 'Restore'.
  • If none of the above steps work, there may be a hardware issue with your iPhone. In this case, you should get in touch with Apple Support or Simply Fixable and get your device checked by a technician.

iPhone 11 black line on screen

Black lines on the screen of the iPhone 11 can be very frustrating. But try to find the causes below and then take further steps to resolve them:

Why there is a black line on iPhone 11 screen?

  • The black line could be a result of physical damage, such as dropping the iPhone.
  • Sometimes, software glitches or bugs can cause screen issues, including black lines.
  • The internal connectors linking the screen and other components could be loose or faulty.
  • In some cases, the iPhone screen may have come with factory defects causing the black line (this can be the case if you have just bought the device and it’s showing black lines on the screen).

How should I fix the black line on iPhone 11 screen?

  • Initially, simply try to restart your iPhone; this should remove the black lines.
  • Ensure your iPhone's software is updated to the latest version. You can check it by going to your phone’s settings.
  • You can reset all settings, which won't delete your data but will reset to default settings.
  • If the issue persists, perform a factory reset, but remember to back up your data first.
  • If you're unable to resolve the issue yourself, consider seeking help from an Apple Store or authorized service provider like Simply Fixable.

Black spots on iPhone 11 screen

Did you just notice tiny black spots on your iPhone 11 screen? Don’t freak out as that’s a small issue that needs some quick fix:

Why are there black spots on my iPhone 11 screen?

  • The pixels of your iPhone screen might be dead due to dropping it somewhere.
  • Your device might have some software bugs.
  • Faulty screen hardware can also lead to black spots on iPhone 11 screen.

How to fix the black spots on iPhone 11 screen?

  • Restart your iPhone to eliminate any temporary software glitches.
  • Update your device to the latest iOS version; sometimes, this works well.
  • If black spots still show, perform a factory reset but back up your data before doing so.
  • If nothing else works, taking your iPhone to a repair service store before it damages anything further is recommended.

iPhone 11 black screen but vibrates

iPhone 11


If your iPhone 11 has a black screen, but the device still vibrates, that means there could be an issue with the display, or there might be a software problem:

Why my iPhone 11 has black screen but it vibrates?

  • It could be a software glitch causing the screen to not display.
  • If you have dropped your phone somewhere, it can cause a black screen while the phone still vibrates.
  • Battery issues can cause a black screen even while the phone vibrates.

How to fix iPhone 11 black screen while it vibrates?

  • Perform a hard reset by quickly pressing and releasing the volume up, then down, and then holding the side button.
  • Charge your iPhone for at least an hour, then attempt a reset again. If you have charging issues, you may check this guide as well.
  • If still unresolved, take your iPhone to an Apple Store or authorized service provider like Simply Fixable.

iPhone 11 screen goes black randomly

Imagine using your phone for something very important, and the screen goes black randomly. Annoying right? Find what could be the reason and resolve it accordingly:

Why my iPhone 11 screen goes black randomly?

  • Faulty hardware or screen components can lead to random black screens.
  • Power or battery issues might cause screen blackouts.
  • There can be a software issue in your device that is causing the screen to go black randomly.

How to fix iPhone 11 screen that goes black randomly?

  • Restart your iPhone to clear temporary software issues.
  • Check under settings if there is any latest update to install.
  • Check if any specific app is causing this issue; uninstall and reinstall it.
  • If unresolved, contact Apple Support or an authorized service provider.

iPhone 11 screen is black but phone is on

Your iPhone 11 is turned on, but the screen is black? Look below some of the reasons that are causing this issue and how to resolve them:

Why my iPhone 11 screen is black but my phone is on?

  • Your iPhone 11 screen could be black due to a software glitch or a system crash, causing the screen to not respond or display anything.
  • Physical damage, like dropping your phone, could cause internal hardware issues resulting in a black screen even when the phone is on.

How to fix my iPhone 11 screen that is black but phone is on?

  • Try performing a hard reset: press and quickly release the Volume Up button, and the Volume Down button, then hold the Power button until the Apple logo appears.
  • Connect the iPhone to iTunes on your computer, then attempt a software update or restore.
  • If there's physical damage, consult a professional repair service; they might need to replace the display or other internal components by asking for very affordable repair costs.


iPhone 11 black screen spinning wheel

Sometimes one small mistake can cause a sudden black screen with the spinning wheel. Find below the causes and solutions:

Why my iPhone 11 is stuck on black screen with spinning wheel?

  • Your iPhone 11 may be stuck on the black screen with a spinning wheel due to a software glitch or a failed system update.
  • Sometimes, the iPhone gets stuck during the reboot process if there's insufficient storage space or a malfunctioning app.
  • During updating or restoration of your device, sometimes it takes a long time and consumes much power to finish, resulting in battery drainage and leading to a black screen with the spinning wheel.

How to fix iPhone 11 that is stuck on black screen with spinning wheel?

  • Perform a hard reset by quickly pressing and releasing the Volume Up button, then the Volume Down button, and then holding the Side button for 20 seconds until you see the Apple boot screen.
  • Charge your iPhone 11 battery for a while and then restart it again to see if the issue has been resolved.
  • If nothing works, take your device to a repair store as soon as you can before it damages any further.

iPhone 11 screen goes black during calls

Proximity sensors play an important role in devices. If it gets corrupted, it can cause a black screen during calls. Find out how:

Why my iPhone 11 screen goes black during calls?

  • iPhone 11's proximity sensor might be triggered during calls or it might be malfunctioning, causing the screen to turn off to prevent accidental touches.
  • Your device might have come in contact with water which has damaged the proximity sensor resulting in black screen during calls.

How to fix iPhone 11 screen that goes black during calls?

  • Remove any screen protectors or dirt covering the proximity sensor, as they may interfere with its functionality. Also, dry out the screen completely if you feel it's wet.
  • Restart the iPhone or perform a soft reset to resolve temporary software glitches affecting the proximity sensor.
  • Check and adjust the proximity sensor settings in "Settings > Display & Brightness > Proximity Sensor" or reset them to default.
  • Update the iPhone's software to the latest version, as newer updates often include bug fixes that can address screen issues during calls.

iPhone 11 black screen after getting wet

Even though the iPhone 11 is water resistant, sometimes, it can still cause slight damage when it comes in contact with water.

Why my iPhone 11 screen goes black after getting wet?

  • Water could go inside the device causing the screen to go black.
  • Moisture might interfere with the iPhone's display connections or damage the screen components, leading to the black screen issue.

How to fix iPhone 11 screen that goes black after getting wet?

  • Power off the iPhone immediately after getting it wet to prevent further damage.
  • Gently dry the device using a soft, absorbent cloth and avoid using heat sources like hairdryers, as they could cause more harm.
  • Place the iPhone in a container of uncooked rice or silica gel packets to absorb moisture for about 48 hours (it’s not a myth – it works; try it out).
  • If the issue persists, contact Apple Support or visit an authorized service center like Simply Fixable for professional assistance.

iPhone 11 stuck on black screen with Apple logo

Frustrated that your iPhone 11 has black screen, but you can still see the Apple logo? Below can be some reasons behind this but that can be fixed easily:

Why my iPhone 11 is stuck on black screen with Apple logo?

  • A software crash or update failure could be causing the iPhone 11 to get stuck on the black screen with the Apple logo.
  • There might be a hardware issue, such as a faulty battery or a damaged component, leading to the black screen problem.

How to fix iPhone 11 that is stuck on black screen with Apple logo?

  • Force restart the iPhone by quickly pressing and releasing the volume up button, then doing the same with the volume down button, and finally holding down the side (power) button until the Apple logo reappears.
  • If the force restart doesn't work, try connecting the iPhone to a computer and using iTunes to update or restore the device's software.
  • Check for any hardware damage or issues and consult with Apple Support or visit an authorized service center for repairs if necessary.

iPhone 11 issues


How to reset iPhone 11 with black screen

To reset an iPhone 11 with a black screen, follow these steps:

  • Force Restart: Quickly press and release the volume up button and then the volume down button. Press and hold the side (power) button for a few seconds until the Apple logo appears on the screen. Keep holding it until the logo appears, even if the screen remains black.
  • If the force restart doesn't work, you can try a Hard Reset using iTunes: Connect your iPhone 11 to a computer with the latest version of iTunes installed. While connected, force restart the iPhone by following the steps mentioned above. iTunes should recognize that your iPhone is in recovery mode and prompt you to either update or restore it. Choose the "Restore" option to reset your iPhone 11 to its factory settings.
  • If both methods fail, and you still have a black screen, it's recommended to contact Apple Support or visit an authorized service center for further assistance. There might be an underlying hardware issue that requires professional diagnosis and repair.


The appearance of a black screen on the iPhone 11, all of a sudden, can turn anyone into panic mode. But, the good news is, there are certain measures to follow, and your device will be back up and running.


Author: Madiha Khadim

LinkedIn: Madiha Khadim

Tech Writer | Photographer

Madi is a dynamic tech writer with a passion for simplifying complex concepts. Her expertise lies in creating clear and concise guides, blogs, manuals, and tutorials that empower users to navigate the technological landscape with ease. Throughout her career, Madi has worked with numerous leading tech companies, collaborating with engineers, developers, designers and marketers to create user manuals, FAQs, troubleshooting guides, and tech articles, on the websites such as "Technology Castle" and "Bilzimo". She can transform intricate technical jargon into user-friendly language, empowering users to understand and utilize products effectively.



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