Published on: 19.12.2023 | updated on: 13.02.2024
iPads are the perfect gadgets whether you want to make lecture notes in class or meeting minutes in the office or simply use them for entertainment purposes. They’re handy, lightweight, and highly functional. However, even with all these strengths, iPads are prone to some issues that users may face once in a while.
To help you understand why your iPad is running into problems and how you can fix them, we have listed below some of the most common iPad problems, such as iPad overheating, charging issues, and iPad running slow. We have also mentioned some common solutions to solve these issues such as cooling your iPad down, force restarting, and updating to the latest iOS.
Signs of a failing iPad can vary depending on the issue, but some of the visible indicators are:
Common issues that iPad users may face are:
Here is why your iPad might be overheating and what you can do about it;
● You are running heavy applications in the background or while charging.
● GPS and location services are overheating your iPad.
● iPad is directly exposed to extreme temperatures.
● You’re using a third-party charger to charge your iPad.
● Try not to use the phone while it's charging. Close off background applications. Take the cover off while charging for ventilation.
● Turn off location services when not in use.
● Keep your iPad away from direct sunlight or heat.
● Use a different charging accessory to see if the problem is with the charger.
● Visit an Apple expert technician if the problem still exists.
● Only allow necessary location permissions.
● Close apps in the background when not using.
● Don’t use your device in extreme temperatures.
● Only use authentic Apple accessories.
Here is why your iPad won’t turn off and what you can do about it;
● A software bug is causing the issue.
● The lock button is damaged or not functional.
● Try a force restart by pressing and quickly releasing the Volume Up button, then the Volume Down button, and then pressing and holding the Power button until you see the Apple logo.
● Ensure your iPad is updated to the latest iOS version, as software updates can resolve many glitches, including power issues.
● In case of a damaged lock button, visit any trustworthy repair store associated with Simply Fixable.
Regularly update your iPad to the latest version of iOS to avoid any software bugs that might cause such issues.
Use your iPad with care and avoid dropping it on the floor.
Here are the reasons behind water damage and what you can do about it;
● iPads are not entirely water-resistant, so there is a possibility that liquid may enter the case and fry the internals.
● Immediately turn off the iPad to prevent further electrical damage.
● Dry off the iPad with a soft cloth gently to remove any moisture.
● Place your iPad in a box of silica gel (preferred) or rice for a few hours to absorb moisture.
● Use a waterproof or water-resistant case to protect against accidental spills and splashes.
● Avoid using the iPad near water sources.
There could be several issues why your iPad might be restarting:
● There might be a software glitch causing this issue.
● Your iPad storage is full, causing it to restart.
● The iPad has overheated due to prolonged usage or exposure to high temperatures.
● There might be some internal hardware damage (logic board, battery, etc.).
● Update to the latest iOS version to fix potential software bugs.
● Free up storage by deleting unused apps and files.
● Cool your iPad off by putting it in normal temperatures.
● In case of damage to internal components, get your iPad repaired from a trusted repair store in your area.
● Keep your iPad software updated to the latest versions.
● Do not fill your iPad storage with unnecessary apps and files.
● Avoid exposing your iPad to extreme temperatures.
If your iPad is randomly shutting off, here is what you can do about it;
● An app or iOS software issue is causing your iPad to shut off randomly.
● The battery may be faulty, or it has deteriorated due to years of usage.
● There is damage to internal components.
● Update the iOS to resolve software-related issues.
● Check and replace the battery if it's old or damaged.
● Reset the device settings through Settings > General > Reset > Reset All Settings.
● Keep the iOS and apps updated to avoid software-related problems.
● Use your iPad in moderate temperatures only.
● Avoid dropping your iPad to prevent damage to internal components.
Here is why it is happening and what you can do about it;
● There is liquid or debris on the screen, interfering with touch functionality.
● There might be a software glitch.
● Screen or internal components are damaged.
● Clean the screen with a soft microfiber cloth.
● Update your iPad to the latest version of iOS to resolve software-related issues.
● Inspect the screen for damage or visit an Apple technician for a detailed look into internal components.
● Keep the screen clean from liquid, debris, or dirt.
● Use high-quality screen protectors that don’t affect touch sensitivity.
● Keep your iPad updated with the latest iOS.
Here is why your iPad may not detect SIM and how you can fix it;
● The SIM tray is damaged or does not fit in properly.
● The SIM card could be damaged or defective.
● Network settings might be configured incorrectly.
● Inspect the sim tray for damage and proper fit.
● Remove the SIM card and reinsert it properly, ensuring it's correctly aligned.
● In case of damage to the SIM, contact the carrier.
● Reset network settings by going to Settings > General > Reset > Reset Network Settings.
● Handle the SIM card carefully to avoid damaging it.
● Avoid unnecessary removal and reinsertion of the SIM card to minimize wear and tear.
Here is why your iPad may fail to connect to WiFi and what you can do about it.
● There is a software glitch that is not letting the iPad connect to WiFi.
● Wrong WiFi password entered or previously connected network settings changed.
● There can be router or modem issues, such as temporary malfunctions.
● Update the software of the iPad.
● Double-check the WiFi password and network settings (from WiFi).
● Forget the WiFi network on your iPad and reconnect: Settings > WiFi, tap on the network, then tap "Forget this Network."
● Avoid placing your router near devices that can cause interference, like microwaves or cordless phones.
● Keep a strong password and proper security settings on your WiFi network.
Here is how you can fix a frozen iPad screen;
● A corrupted app or a software glitch can cause the screen to freeze.
● Multiple apps in the background can cause the RAM and processor to overload.
● Damage to internal hardware like digitizer or other components can result in a frozen screen.
● Force restart the iPad by pressing and holding the Home and Power buttons simultaneously until the Apple logo appears.
● Clear background applications when not using. Also, delete unnecessary apps from your iPad.
● If the issue persists, consider resetting the iPad to factory settings after backing up data.
● Regularly update iOS and apps to the latest versions.
● Do not run multiple power-intensive applications.
● Refrain from downloading apps from unknown sources.
Following are the reasons why your iPad Bluetooth may not be working and what you can do about it;
● The iPad and the Bluetooth device are not within pairing distance.
● Other devices are connected to the Bluetooth you are trying to connect to.
● Software glitch within the iOS system has affected Bluetooth functionality.
● Bring the device closer to the Bluetooth source.
● Forget the device from your Bluetooth settings and try to pair again.
● Reset network settings by going to Settings > General > Reset > Reset Network Settings.
● Update your iPad to the latest iOS version.
● Keep the Bluetooth devices and your iPad within a reasonable range.
● Regularly restart your iPad to refresh its system and prevent glitches.
Here is what you can do if your iPad is not playing any sound;
● iPad is put on silent mode.
● iPad is connected to a Bluetooth device.
● There is a software glitch in the iOS system of iPad.
● Speakers or audio components could be damaged.
● Ensure the iPad is not in silent mode.
● Check for any connected headphones or Bluetooth audio devices and disconnect them.
● Update software to the latest version.
● Visit an expert technician in case of damage to the speaker.
● Avoid exposing the iPad to liquids or extreme temperatures, which can damage audio components.
● Restart the iPad periodically to keep the system running smoothly.
If your iPad is not downloading apps on iPad, here is what you can do about it;
● There is not enough storage space on the iPad.
● Multiple apps are downloading at the same time, hence slowing the process.
● There is a software, application bug, or poor WiFi/cellular connectivity.
● Clear unwanted files or apps from the device.
● Ensure a stable internet connection or try a different Wi-Fi network
● Restart the iPad and try downloading the apps again.
● Regularly monitor and manage the storage space on your iPad.
● Ensure a strong and stable internet connection for downloads.
● Keep iOS updated for better performance.
Listed below are some reasons why your iPad may be running slow and how you can fix it;
● Too many apps are open and running, causing processor/RAM overload.
● Outdated iOS software is not letting the iPad perform faster.
● Storage filled up significantly, slowing apps and files.
● Close all open apps to free up processing capacity.
● Clear up storage space by deleting unused apps and files.
● Update the iOS to the latest version.
● Always close apps after using them.
● Avoid overloading your iPad with too many apps.
● Manage the storage space by deleting unwanted files.
Here is why your iPad volume buttons are not working and what you can do about it;
● The volume buttons on your iPad are damaged.
● There is dust or debris around the buttons.
● The iPad case is blocking volume buttons from functioning properly.
● Restart the device to see if the buttons resume working.
● In case of dust or debris, clean the buttons with a soft brush.
● Take the iPad case off and see if the buttons start to work.
● If the problem persists, consult a repair service provider.
● Protect the volume buttons from getting damaged by liquid or dust.
● Put a safe case on the iPad that doesn’t suppress the buttons.
If your iPad is stuck on the logo, here is what you can do about it.
● Corrupted software does not allow the start-up process to be completed.
● Hardware failures like RAM/processor preventing the iPad from starting.
● Perform a hard reset by holding the home and power buttons until the Apple logo reappears.
● Connect to iTunes and restore the iOS.
● Put the iPad in recovery mode and then restore it using iTunes. Make sure to back up data before doing this.
● If nothing works, contact any reliable repair professional expert in fixing Apple products.
● Regularly update iOS to the latest version to avoid software bugs.
● Handle the iPad carefully to prevent hardware damage.
Here is why your iPad might be glitching and what you can do about it;
● Your iPad is overheated due to usage in extreme temperatures.
● You’ve downloaded apps from unknown sources that are causing the system to glitch.
● There are software bugs, especially after any recent downloads.
● Place the iPad at normal temperature to cool it down and restart it.
● Delete all the unusual apps that could be causing the iPad to glitch.
● If the above steps don’t work, try factory reset after backing up your data. You can do this by going to Settings > General > Transfer or Reset iPad.
● Regularly update your iPad to avoid any software bugs.
● Avoid using your phone in direct sunlight or heat.
● Always download apps from official sources.
Here is why your iPad may be facing issues after an update and what you can do about it;
● The new software may have bugs causing your iPad to malfunction.
● There can be interruption in the update due to storage or poor WiFi connection.
● Restart your iPad; it should resolve any issues.
● Check if all the apps have been updated.
● Ensure you have enough storage space before updating to avoid any potential issues.
● Update your apps as well to ensure they’re compatible with the new iOS update.
● Don’t interrupt the update process, and make sure you have a stable internet connection.
This issue can be due to a drained battery or a software glitch. Try charging the iPad for a few minutes and see if it works. If not, perform a hard reset.
If your iPad is charging slowly or not charging at all, it can result from a faulty charging cable or a dirty charging port. Ensure that the charging accessories are working properly and that the charging port is clean from dust and debris.
A black screen on an iPad typically indicates a software crash or hardware malfunction. Attempt a hard reset, and if that doesn’t work, it may require professional repair.
Rapid battery drain can be caused by an aged or faulty battery. Consider getting the battery replaced by a professional iPad repair expert.
Ghost touch issues, where the screen responds to non-existent touches, can be due to a faulty display or a software glitch. Restarting the iPad or resetting its settings may help. If it doesn’t resolve the issue, consider getting the screen replaced.
On average, it costs about $113 to repair an iPad by Simply Fixable and $224 at Apple’s official store. If you want to get the iPad repaired but at a reasonable cost, you can easily find a trustworthy repair store near your area. Make sure that the repair store is partnered with Simply Fixable to ensure that your iPad is in the right hands.
Simply Fixable selects its partners on the basis of set criteria and can resolve almost any issue related to your iPad at a reasonable price with 90 90-day repair warranty.
Follow these tips to avoid the iPad issues from happening in the future:
As your iPad ages, some issues might naturally pop up, but worry not; you can easily fix them by following the guide above. You should keep your device away from liquid and protect it from physical damage, as it can affect your device in the long run.
Tech Writer | Photographer
LinkedIn: Madiha Khadim
Madi is a dynamic tech writer with a passion for simplifying complex concepts. Her expertise lies in creating clear and concise guides, blogs, manuals, and tutorials that empower users to navigate the technological landscape with ease. Throughout her career, Madi has worked with numerous leading tech companies, collaborating with engineers, developers, designers and marketers to create user manuals, FAQs, troubleshooting guides, and tech articles, on the websites such as "Technology Castle" and "Bilzimo". She can transform intricate technical jargon into user-friendly language, empowering users to understand and utilize products effectively.
Discover a stores nearby
Search by a zip code|city|state
Search in 15 partners, 9 state