Samsung Phone Won't Turn On. Troubleshooting and Solutions
Samsung is known to be the pioneer of the smartphone industry, with hundreds of phones in the market to cater to different tastes and budgets. But like any other tech device, their phones are also prone to some issues every now and then. One of the most common issues that Samsung users face is their phone not turning on, which can create a hurdle in performing online tasks. But don’t worry, as there are some simple steps to follow which can fix this issue in no time.
Key Takeaways
In this article, we’ll talk about the possible causes behind why Samsung phones won’t turn on, such as battery issues, software glitches, faulty cables or chargers or liquid damage. We’ll also talk about the solutions to fix this issue, such as force restarting the device which can resolve many issues including the software bugs and black screen, replacing the battery in case of damage, getting the cracked screen replaced, or updating the software to the latest Android version.
Why won't my Samsung phone turn on?
There are several reasons why your Samsung phone is not turning on:
The most common reason is a drained battery. If the battery is old or damaged, it might also fail to hold a charge, resulting in a black screen.
Faulty charging cables, adapters, or issues with the charging port can prevent the phone from turning on or charging.
Sometimes, the phone's software may crash, making the screen unresponsive or black.
Water damage can cause internal components to malfunction and stop the phone from turning on.
There can be an issue with hardware such as the motherboard, power button, or other internal components.
How to fix a Samsung phone that won't turn on?
Here is how you can fix a Samsung phone that is not turning on:
Charge your phone if the battery is drained. This may resolve the issue. In case of an aged or damaged battery, consider getting it replaced.
Perform a soft reset by pressing and holding the Power button and the Volume Down button together for about 10 seconds. This will reset the device and may resolve the issue.
If nothing works, perform a factory reset, but it will erase all data on your phone.
My Samsung phone died and won't turn on or charge
Here is why your Samsung phone died and won’t turn on or charge:
Why my Samsung phone won’t turn on or charge?
Your Samsung phone might not turn on or charge due to a drained or damaged battery.
Overheating of the phone can also stop it from turning on or charging.
It could be due to a faulty or incompatible charging cable or adapters.
How to fix my Samsung phone that won’t turn on or charge?
Put your phone in a cool, dry place to make its temperature normal.
Use a compatible charger, preferably one certified by Samsung.
Restart the phone by pressing and holding the Side key and Volume Down key simultaneously for a few seconds.
My Samsung phone won't turn on and it's fully charged
Here is why your Samsung phone won’t turn on even after it’s fully charged:
Why my Samsung phone won’t turn on after charging?
Using an incompatible charger can cause the phone not to turn on due to incorrect voltage.
Physical or liquid damage to the phone, charger, or USB cable can interfere with proper functioning.
How to fix my Samsung phone that won’t turn on after fully charged?
Use a compatible charger to charge your Samsung phone.
Check the phone charging port and cable for signs of damage and replace any damaged components.
Perform a forced restart by pressing and holding the Side key and the Volume Up key simultaneously for more than 10 seconds until the logo appears.
Samsung phone won't turn on & black screen
Here is why there is a black screen on your Samsung phone and what you can do about it:
Why my Samsung phone won’t turn on and has black screen?
Low storage space on your phone can cause the device to fail to start up, leading to a black screen and also slow it down.
The phone's battery might be completely drained, resulting in a black screen.
Your phone’s software is outdated and causing glitches, resulting in this issue.
Hardware problems, such as damaged components, can also result in a black screen.
How to fix my Samsung phone that won’t turn on and has black screen?
Charge the phone sufficiently before attempting to turn it on.
Perform a force restart by pressing the Power and Volume Down buttons concurrently for 10 to 20 seconds until the Samsung logo appears.
Update the phone's software to the latest Android version to resolve potential software issues.
Free up storage space to avoid problems caused by low storage space.
Blue light on Samsung phone and it won't turn on
Here is why you are seeing a blue light on your Samsung phone preventing it from turning on:
Why has my Samsung phone blue light and won’t turn on?
There can be a system crash, which can make your device unresponsive due to firmware or software issues.
It can occur due to problems with any application or system files, affecting the normal operation of the device.
How to fix my Samsung phone with blue light that won’t turn on?
Perform a forced restart by pressing and holding the Volume Down button and the Power key for 10 seconds. This can often resolve the issue in most cases.
Restart in Safe Mode by turning off the device. Then press and hold the Power Button until the Samsung logo appears. Release the button and immediately hold the Volume Down key until the device finishes restarting.
If these steps don’t resolve the issue, you can factory reset your phone, but remember, this will erase all the data.
Dropped Samsung phone won't turn on
Below are some reasons why your Samsung phone is not turning on and how you can resolve it:
Why my Samsung phone won’t turn on after dropping?
Physical damage from the drop may have displaced internal components or damaged them.
There might be damage to the screen or the motherboard, preventing the phone from booting up.
How to fix my Samsung phone that won’t turn on after dropping?
Try a soft reset by pressing and holding the power button for about 10 seconds to see if the phone reboots.
If the phone still doesn’t turn on, it's advisable to take it to a certified technician for repair, such as Simply Fixable, as the issue could be due to damage to the internal components.
Your Samsung phone may not turn on after overheating due to several reasons. But there are some easy fixes to resolve this issue:
Why does my Samsung phone overheat and won’t turn on?
Overheating can cause a system crash, leaving the phone unresponsive. This may occur due to software issues or shady apps.
Prolonged overheating can potentially damage internal components, affecting the phone's ability to power on.
How to fix my Samsung phone that got overheated and won’t turn on?
Let your phone cool down in a well-ventilated area. Remove case if any.
Perform a forced restart by pressing and holding the Volume Down and Power keys together for about 10 seconds. This should help resolve the issue.
Samsung phone flashes but won't turn on
Here is why your Samsung phone is flashing and won’t turn on, and how you can fix it:
Why has my Samsung phone red light but won’t turn on?
The red light typically indicates charging status, but if the phone isn’t connected to a charger, this could signify a software glitch or hardware malfunction.
The issue could be due to a drained battery not getting enough power to turn on.
The phone has been exposed to liquid and not turning on due to moisture.
How to fix a Samsung phone that flashed but won’t turn on?
Perform a soft reset by pressing and holding the Power and Volume down buttons for at least 10 seconds, which can help if the device has crashed.
Inspect the device for any signs of liquid. If you see moisture, let your phone dry before trying to turn it on.
If these steps fail, the issue might be due to hardware failure, which needs to be taken care of by professional technicians.
Samsung phone froze and won't turn on
Here is why your Samsung phone is frozen and won’t turn on, and how you can fix it:
Why does my Samsung phone freeze and won’t turn on?
Too many running apps in the background or suspicious apps can overload or corrupt the system, leading to a freeze.
Hardware damage, such as failing battery or motherboard issues, can cause freezing and failure to turn on.
If the battery is drained or defective, the phone might freeze and then shut off, unable to turn back on.
How to fix my Samsung phone that froze and won’t turn on?
Perform a forced restart by pressing and holding the Power Button and Volume Down button together for about 10 seconds. This can often resolve temporary software glitches.
Close all the apps running in the background and uninstall any third-party or unknown apps that may be causing this issue.
If the battery is drained, charge your phone and then see if it turns on. If it doesn’t, it might need battery replacement.
Why does my Samsung phone vibrate but won’t turn on?
The phone might have suffered internal damage, especially if it was dropped or exposed to water.
Sometimes, the issue could be due to a software glitch, causing the phone to freeze and become unresponsive.
A faulty or worn-out battery can cause the phone to only vibrate without turning on.
Issues with the charging port or using an incorrect charger can prevent the phone from powering up.
How to fix my Samsung phone that vibrates but won’t turn on?
Perform a force restart by pressing and holding the Power Button and Volume Down button for at least 10 seconds. This can help reset the software if it’s frozen.
Look for any visible damage to the phone, especially if it was recently dropped or exposed to water.
Use another charger and cable to ensure that there is not an issue with the cable or battery.
If these steps don’t resolve the issue, the phone might have hardware damage that requires professional repair.
The battery might be completely depleted, leaving insufficient power to turn on the phone.
You are using a faulty charger or the charging port is dirty.
Software issues can cause the phone to become unresponsive and fail to turn on.
Hardware issues, such as a damaged battery or cracked screen, might prevent the phone from turning on.
How to fix my Samsung S20 that won’t turn on or charge?
Clean the charging port using a soft brush and try charging the phone to see if it starts charging.
Charge the phone using the original charger and cable for at least 10-15 minutes.
Perform a force restart. Press and hold the Volume Down and Power buttons for 10-20 seconds. It can resolve the software issues.
If these steps don’t resolve the issue, consider visiting a professional repair store.
Samsung S21 won't turn on or charge
Your Samsung S21 may not turn on or charge due to several reasons as mentioned below:
Why my Samsung S21 won’t turn on or charge?
The battery might be completely drained, not providing enough power to turn on.
A faulty or incompatible charger or cable can prevent the phone from charging.
Software problems can cause the phone to become unresponsive.
How to fix my Samsung S21 that won’t turn on or charge?
Charge your phone for at least 30 minutes and check if it starts booting up.
Make sure you are using a compatible charger only.
Force restart your Samsung S21 and see if it turns on.
If these steps don’t work, there might be a serious issue that needs immediate attention.
How to recover data from Samsung phone that won't turn on?
There are a few ways to recover your data from a Samsung phone that refuses to turn on.
If you have an SD card in your Samsung phone, you can easily connect it to a computer using a USB cable or card reader and transfer all your files from it.
If this doesn’t work, you can use any third-party recovery software, but that will cost you money.
How to reset a Samsung phone that won't turn on?
Here is how you can reset a Samsung phone:
Press and hold the Power button and the Volume Down button simultaneously for about 10-15 seconds.
This will enable your phone to force restart.
Note: The process to reset may not be the same for every Samsung model.
How much does it cost to repair a Samsung phone?
The cost to repair a Samsung phone depends on the nature of the damage and the model of the phone. Here is an average breakdown of the repair costs:
Repair Type
Simply Fixable
Samsung Screen Replacement
$80.20
Samsung Battery Replacement
$63.19
Table. Average Samsung repair costs per issue.
*Data in the given table is based on Simply Fixable's market research
How to prevent the issue of Samsung phone not turning on in the future?
Here are the few steps to follow that will keep your Samsung phone in good condition:
Avoid letting your phone's battery completely drain. Regularly charge your phone to maintain battery health.
Don't leave your phone charging overnight or for extended periods, as this can degrade the battery's lifespan.
Always use the original charger or certified third-party chargers compatible with your Samsung phone to avoid battery damage.
Try to keep your phone in normal temperatures to avoid overheating.
Regularly update your phone's software, as these updates often contain fixes for bugs.
Use a strong screen protector and case to protect your phone from drops and spills.
Regularly uninstall unnecessary apps or files, and manage storage space to keep your phone running smoothly.
Conclusion
Troubleshooting a Samsung phone that won’t turn on can be a frustrating experience, but it can be resolved easily by following the simple steps mentioned in our guidelines above. If nothing works, it’s recommended to take your Samsung phone to a reliable and trustworthy store in your area, such as Simply Fixable, which partners with only selected stores known to provide stellar customer service.
Madi is a dynamic tech writer with a passion for simplifying complex concepts. Her expertise lies in creating clear and concise guides, blogs, manuals, and tutorials that empower users to navigate the technological landscape with ease. Throughout her career, Madi has worked with numerous leading tech companies, collaborating with engineers, developers, designers and marketers to create user manuals, FAQs, troubleshooting guides, and tech articles, on the websites such as "Technology Castle" and "Bilzimo". She can transform intricate technical jargon into user-friendly language, empowering users to understand and utilize products effectively.